News & Events

When you’ve engaged Accent Home Care for our home care services, we ensure that the care workers assigned to you are able to provide the consistent support that is unique to you.

Our case management & coordination service is an important service to ensure you are getting the level of care that you deserve time and time again.

Regardless if you already have your home care package, or are only just starting the application process, we would encourage you to conduct some research into the various case management services available to ensure you’re able to find the best care possible.

This article will look at a number of aspects related to our case management services as well as answer some of the more frequent questions we are asked about.

What is Case Management?

Organising home care services can be a difficult and time-consuming process. This is why case management exists to ensure you can focus on getting the care you need, when you need it and how often you require it.

Essentially, case management is the management of your home care plan.

We will work with you to create and implement a personalised care strategy that is built with your needs in mind as well as supporting any existing carers or family members in your life too.

Our case managers are responsible for these plans and are experienced professionals who work with you to build, implement, and maintain these plans at every step of the way. This includes the application process and any modifications that need to be made.

case management services

What Does a Case Manager Do?

We’ve briefly touched on what a case manager does in the section above but this section will go into further details as to what their role entails.

A case manager’s goal is to ensure that you can live the independent lifestyle that you want in whatever way that might look.

They pride themselves in getting to know you and your family, as well any other caregivers that may form part of your support network.

First and foremost, and as part of getting to know you, they will determine the level of home care that’s needed by understanding what activities you consider most important.

This could be anything from social activities to medical appointments or hobbies. They also need to understand what in-home support is best for you in the form of personal care, house care, or both.

Why Are They Beneficial?

We understand that seeking the support you need to live independently in your own home can still be a scary prospect.

Your dedicated case manager will ensure that this process is as easy as possible for you.

Our case managers are experienced in every facet of home care packages and are well-equipped to assist you with completing paperwork and applications, as well as handling any issues that might occur.

Whilst we understand that you or your support network can organise a home care plan for you, engaging us for our case management services will reduce any chance of forms being filled out incorrectly, or not receiving the quality of care that you need.

If you’d like to speak to us about how our home care services can make your life easier around your home, be sure to send us an enquiry.