Frequently Asked Questions

What will I have to pay if I accept a home care package from Accent Home Care?

The Australian Government states there are two main fees which include the Basic Daily Fee and Income Tested Fee. The good news is that Accent Home Care Does not charge the Basic Daily Fee. 

If the Australian Government has determined you need to pay an Income Tested Fee, we will discuss with you further what options you have.

Where can I get an estimate of my income-tested care fee?

We would encourage you to visit the My Aged Care website and use their fee estimator calculator tool for indicative costs that you may have to contribute towards your home care package.

How can I become eligible for a government-funded home care package?

To be eligible for a home care package via Accent Home Care, you will first need to be assessed by an Assessment Service. You will first need to contact My Aged Care on 1800 200 422.

How am I able to access your social support group?

1. Arrange an assessment with My Aged Care by calling them on 1800 200 422 or visiting their website.
2. Request that you be referred to Accent Home Care
3. Contact us on (03) 8824 1000 to organise to join our social support group