Home Care Package

Government Funded Home Care Packages (HCP)

At Accent Home Care, we truly believe that it’s important for you to stay in control as you continue with life. This is why we are able to offer our home care services in Melbourne through a government-funded home care package.

Whether you need some help or perhaps a little more, our goal is to empower you to choose the right balance of services and support that you require to enable you to stay living at home on your terms.

Below we have included information regarding these home care packages including package & care management, the services available to you from Accent Home Care, accessing your home care package, and the home care package pricing schedule.

Home Care Package Pricing Schedule

Below are our home care package pricing schedules that are available to you when choosing to engage Accent Home Care for your government-funded home care package.

Accent Home Care Fees and Charges – May 2021

Level 1

per year
Basic Level

Level 2

per year
Low-Level Care Needs

Level 3

per year
Intermediate Care Needs

Level 4

per year
Higher-Level Care Needs

Home Care Package Management

Your home care package management fee covers regulated activities provided by Accent Home Care where we are bound to fulfill and include setting up, and the ongoing management of, the funding subsidy through channels such as Medicare, quality reviews, government reporting, compliance auditing, and preparation of an itemised monthly statement to help you keep track of the funding and services provided to you.

Care Management

Managing the care provided to you is an essential component of every home care package. It ensures that you receive the appropriate level of support in a way that not only meets your current care needs but also your future needs. 

Our care management can be provided in a variety of ways including via phone or email as well as face-to-face. Regardless of the contact method, you will have access to one of our personal care managers from our dedicated care team.

Accent Home Care Support Services

Through our home care support services, we are able to support all people of diverse backgrounds and cultures. We have a number of multilingual staff and translation services to make the process seamless and comfortable.

Our home care services include but are not limited to:

  • Home Help
  • Personal Care
  • Cleaning
  • Nursing Care
  • Respite
  • Gardening
  • Meal Preparation
  • Shopping
  • Transportation
  • Case Management and Coordination
  • Social Support
  • Medication Management
  • Equipment and Home Modification
  • Allied Health Including Massage, Physiotherapy and Podiatry

How Do I Access a Home Care Package?

Accessing your home care package in Melbourne involves a number of steps which we have outlined below for you through the available home care package providers.

Step 1
Arrange an assessment through My Aged Care – one of the available home care package providers – by calling them on 1800 200 422 or visiting their website. If you need further assistance, you can call Accent Home Care on (03) 8720 1338.

Step 2
Ensure you request to be referred to Accent Home Care as your preferred home care service provider.

Step 3
Contact Accent Home Care to discuss your pending home care package and your individual needs on (03) 8720 1338.

Step 4
Once you’ve received your home care package you will be assigned your personal care manager at Accent Home Care who will sit down with you and your loved ones, listen to your goals & needs and create a flexible care plan that is unique to you.

As previously mentioned, our care managers are multilingual and can provide you with the necessary guidance and support that you’ll need now and into the future, responding to your needs as they change.